Customers from Canada have placed orders in Sunny Glassware for 5 years in a row
The ceramic candle holders samples have been optimized for 10 times in a row. Customers from Canada have placed orders in Sunny Glassware for 5 years in a row
In the domestic ceramic candlestick industry, perhaps only Shenzhen Sunny Glassware has the sense of mission and marketing concept of "pmost dedication to design,never compression on quality". In half a year, , we made and optimized the samples of the ceramic candle holders for a Canada customer for 10 consecutive times, especially after the guest satisfaction, our designer Mr Zhang (China art yearbook 2020 first prize winner) still optimized the details for three more times, The effect exceeded the customer's request, and the customer who was moved beyond measure and placed his first order soon.
Since then, he has placed orders with Sunny Glassware for five consecutive years, and the number of orders has been increasing by 30% every year.
In contrast, the current domestic manufacturers and suppliers for foreign trade market, the products are not good at, or no done, craft and material design and trial production samples out, after the guest confirm and place the order, then outsource the production to another factory at a lower price, that will result in a large number of overseas customers and suffered huge losses due to quality problem, all this story already commonplace.--- In the middle of 2015, a Canada customer, who was recommended by a friend, he also got to know the brief of Sunny Glassware on the official website and decide to try a sample order. Therefore, he sent the drawing of the ceramic candle holder to us in the hope of making the sample for confirmation.After determining the feasibility of the ceramic candle holders production, we began to sample production.These ceramic candle holders have a special position for labeling. The size error is required to be small. The printed paper should be just right and not cover the position of the label.
In addition, the ceramic candle holders need to be equipped with a metal cover, so the error of the mouth part should be controlled within a certain range, which is too small to cover and too big to shake. The error of the last embossed ceramic candle holder is relatively large because of the pattern, so it is required to make the error extremely accurate after the size modification.
These ceramic candle holders samples were optimized for about 10 times, and were constantly modified. The customer was very patient to listen to our suggestions, and perfected the final version according to the level we could achieve, and finally exceeded the customer's requirements. They were not only satisfied but also deeply moved. After half a year of sample development and optimization, the customer placed an order in 2016, and has been repurchasing until now. Sunny Glassware adheres to the mission and business philosophy of "Upmost dedication to design,never compression on quality", and makes QC at least more than 6 inspection procedures in the same industry, so that customers never receive any complaints from end customers.
In the early stage of cooperation, the customer arranged a third party testing company to inspect the goods. As Sunny Glassware focus on quality control strictly, we carefully solved them one by one, and both sides have agreed on the inspection standard soon. So since the third reorder, the customer has not arranged the third party to inspect the goods. He has fully trusted the QC of Sunny Glassware, The goods have been inspected by the quality inspector of Sunny Glassware for 5 years.
Since then, customers began to purchase glass candle holders or ceramic candle holders for their friends, all of which were customized by Sunny Glassware.--- In 2017, customers began to transform and upgrade to make their own brands. He said that Sunny Glassware helped him expand the market and enabled him to make his own brands. During this period, we also recommended some newly developed glass candle holders and ceramic candle holders, so that customers can have inspiration to develop their own products and apply them into their own product designs.
With the first order of ceramic candle holders new products, Sunny Glassware has increased the sample design and variety development of ceramic candle holders, as well as the development of related accessories, such as the lid of various materials.
After 5 years of cooperation, the sales volume of ceramic candle holders has increased by more than 30% every year.
Customers who have made glass and ceramic candle holders orders in Sunny Glassware and will not find other suppliers, because we have a sense of “The upmost dedication to design,never compression on quality”. Customers do not even find a third party to inspect the goods, which is the power of trust.